Privacy Policy

This Privacy Policy explains how VinylSticker ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring that your privacy is protected in accordance with Australian privacy laws.

We collect the following types of information:

• Name and contact information (email, phone, address)
• Order details and preferences
• Payment information (processed securely through our payment provider)
• Design files and artwork you upload
• Website usage data and analytics
• Communication history with our team

We use your information to:

• Process and fulfill your orders
• Communicate about your orders and provide customer support
• Send important updates about our services
• Improve our products and services
• Send marketing communications (with your consent)
• Comply with legal obligations

We implement appropriate security measures to protect your information:

• Secure SSL encryption for all data transmission
• Regular security assessments and updates
• Restricted access to personal information
• Secure storage of design files and artwork
• Regular backups and data protection measures

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with relevant authorities

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

We use cookies for:

• Essential website functionality
• Shopping cart management
• User authentication
• Analytics and performance monitoring

With your consent, we may send you marketing communications about our products, services, and promotions. You can opt-out at any time by:

• Clicking the unsubscribe link in our emails
• Updating your preferences in your account settings
• Contacting our customer support team

We use trusted third-party services for:

• Payment processing (Stripe)
• Website analytics (Google Analytics)
• Email communications
• Cloud storage

These services have their own privacy policies and handle your data in accordance with applicable laws.

For any privacy-related questions or concerns, please contact us:

• Email: privacy@vinylsticker.com
• Phone: 1300 123 456
• Hours: Monday to Friday, 9am to 5pm AEST